Why Haven’t I Received the License Code Email?
Route: FAQ - [ Why Haven’t I Received the License Code Email? ]You may not have received DoingLabel’s email due to the following reasons:
1. Incorrect email address entered
Please send feedback to DoingLabel with a screenshot of the payment order used to purchase the license code. After verification, DoingLabel will send the email to your designated email address.
2. DoingLabel’s email was marked as spam
You can check your email’s Spam/Junk folder to retrieve the email.
3. Email server rejected DoingLabel’s email
To avoid a large number of spam, virus emails, or prevent hacker attacks, some high-security email servers set up a whitelist and reject emails from addresses not on the whitelist.
In this case, you can also send feedback to DoingLabel, providing a screenshot of the license code purchase order and a new email address. DoingLabel will resend the email to your designated address.
4. Insufficient email storage space
When your email storage reaches its limit, it will refuse to receive new emails. You should regularly check your email usage and delete useless emails in a timely manner before the storage is exceeded.
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