Why Can’t I Print? How to Fix It?
Route: FAQ - [ Why Can’t I Print? How to Fix It? ]If you are unable to print, it may be due to one of the following reasons:
1. The printer is not turned on
Solution: Turn on the printer and wait for a moment.
2. No network connection to the printer
Solution: Check the network router, network cable, and network configuration to restore a smooth network connection.
3. Using a customized browser
Some browsers are customized for specific purposes (e.g., lightweight browsers, WeChat Browser), and may have removed certain functions—including printing. If you are using such a browser, printing will not be available.
Solution: Switch to another mainstream browser such as Chrome, Edge, Firefox, or Safari.
Additional Note
If you encounter issues like difficulty adjusting print size, incomplete printing, or misaligned printing (as shown in the diagrams below), it is mostly caused by a mismatch between the default print size and the actual paper size.
Solution: Set the default print size in the system settings to match the actual size of the print paper.
For details, click to view [How to Fix Issues Like "Incomplete Printing" or "Misaligned Printing"?].
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